Introducing a new level of online loan protection
Our Borrowers Protection Shield gives you full protection and peace of mind
Our Borrowers Protection Shield is designed to offer complete peace of mind to all our customers. Too many people are left out in the cold when it comes to online lenders, but here at Online Credit USA we go the extra mile for all our clients. If, at any time, you have a concern or issue with any of our lenders, we help resolve the issue with our lender directly, acting on behalf of you, our valued customer.
This extra level of safety comes at no additional charge and is part of the dedicated service we offer to all our clients.
Now you can borrow money online with complete peace of mind, knowing that we constantly monitor the activities of all our lenders and we are here to help at any stage should any concerns arise.
We Are Here To Help When You Need Us
Complete protection for the duration of your loan
The power of our network ensures you are treated fairly and respectfully
Common Questions About Our Protection Policy
Here are some of the most common questions about our Borrowers Protection Shield
What is the Borrowers Protection Shield?
The Borrowers Protection Shield, or BPS, is a policy of total service protection we offer to all our clients who borrow from our lender network.
How does the BPS protect customers who borrow money?
The BPS is designed to ensure you, our customer, are treated fairly and respectfully by any of the lenders you choose to use. In order for our lenders to maintain their position on our lender network, we expect our customers to receive professional service at all times. If, at any time, you feel a lender is being unfair or unreasonable, our dedicated team will step in to investigate on your behalf.
Why is this cover needed?
Although we expect all the selected lenders in our network to abide by our customer service standards, sometimes clients may feel let down. If this should happen, our team will instantly contact the lender to get to the bottom of any disagreement or dispute, making sure you are treated fairly and professionally at all times.
How much does this service cost?
Our Borrowers Protection is completely free of charge to anyone who takes a loan via our lender network. We work for our customers, not our lenders, and we want all our clients to receive the excellent level of service they deserve.
What do I do if I have a problem?
If you feel you are being treated unfairly or a lender is being unreasonable, contact us immediately using the form below. We’ll take it from there and investigate on your behalf.
Contact the BPS Investigation Team
Please note this service is only for customers who successfully received their loan